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Learning by doing

January 3rd, 2010

I had the rare and exciting opportunity a few weeks ago to attend the maiden flight of the Boeing 787 Dreamliner.  I’ve been at The Seattle Times for a little more than a month now, so I wasn’t too familiar with the story and how big of a deal it actually was.  I was told by several colleagues that the newspaper had been preparing for this flight for quite awhile. Essentially, the plan was to go all out on our coverage.

Boeing Dreamliner 787

We had a small pool of reporters and photographers attend the takeoff and landing, but we didn’t have anyone primarily dedicated to tweeting photos and videos. That’s where I came in. For highly-attended events, I’d strongly recommend sparing someone in the newsroom whose job it would be to handle the social media aspect from the field.

I had helped a couple reporters the day before become familiar with tweeting from the field, including taking photos, e-mailing, TwitPic’ng, etc. They both did an awesome job, but I still wanted to make sure they had enough time for reporting. I know what it’s like to have to juggle multiple tasks — reporting for the paper, shooting video, capturing audio, etc. — so I wanted to help alleviate their workload.

Both reporters were equipped with smartphones, which had e-mail and text capabilities. We were all pretty much on our own throughout the day, but had talked earlier about what types of things we wanted to tweet. Everything about the First Flight was uncertain, even up until an hour or so before its scheduled takeoff. The plane was scheduled to depart from Paine Field in Everett, Wa. and land at Boeing in Seattle. Because the weather had been pretty bad that week, Boeing told us that we wouldn’t know whether the flight would happen until the morning of the flight. But we wanted to be prepared, just in case.

I bought a new phone — a HTC MyTouch3G — about 3 days before the event. What a perfect time to test it out, right? Yes … and No. The phone has video capabilities, so I downloaded the Qik app and tested it out in my apartment the night before the flight. I was able to stream live video right to my Qik page really easily. I also tested e-mailing videos to my Gmail account. That also worked flawlessly.

What I didn’t anticipate was how well my phone — and 3G connection — would work amongst thousands of people. And I’m not talking just members of the media, of which there were 252. During takeoff I was amongst a sea of Boeing employees. Whether it was iPhones or camcorders, almost every person had some sort of electronic device in their hand. I stood with the media during the landing and it seemed as if everyone was attempting to livestream the event. Long story short, a couple of my videos didn’t make it to my page. I never figured out why, but it’s possible that the networks were jammed.  Here are a few other things I learned from going MoJo at a major news event:

  • Weather: It was FREEzing the morning of the first flight. It didn’t start raining until 20 minutes after takeoff, so we lucked out by not having to protect our phones. But when you have a touch-screen phone that responds only to warm fingers, typing a tweet — or doing anything, for that matter — could take awhile. I wasn’t wearing my gloves because it became a pain having to take them off every time I wanted to use my phone. Someone had a couple of handwarmers that I ended up sticking in my coat pocket. Not only did those keep my hands warm, but they enabled me to type faster and with more accuracy. The scaffold area for the media was pretty tight at Paine Field (for takeoff) and Boeing (for the landing). There was plenty of standing room, but as you could imagine, everyone was clamoring for an unobstructed view of the plane, which was right along a railing that faced the runway. As a result, Boeing didn’t allow umbrellas on the scaffolds. Yup, no umbrellas. A colleague suggested I put my phone in a Ziploc sandwich bag so as not to ruin the phone. It was a good idea in theory, but it was hard to keep the bag completely dry, especially since I had to take my phone in and out of the bag AND because the bag itself was getting wet and obstructing the lens. I don’t have any solutions to offer for this except to just be aware of the weather and protect your phone and whatever gadgets or equipment you have on you.Handwarmers fit easily inside your pockets
  • Timing: Always prepare for the worst. Period. The first flight was scheduled to last about 3.5 hours. So we allotted enough time to drive to Boeing from Paine Field. The organizers of the First Flight event were hosting a luncheon for the media at Boeing. It was your typical media luncheon room: Plenty of outlets to recharge laptops and enough space to sit down and write stories. We got to Paine Field around 2 p.m. As soon as we set our stuff down, a Boeing spokeswoman told us the plane was about 30 minutes out, essentially, about 2 hours ahead of schedule. The battery on my cell was at around 30 percent. I didn’t have a spare and didn’t have time to recharge. We ended up rushing to a bus which drove us out to the media area where we watched the plane land. So, always prepare for the possibilty that you won’t be able to recharge your batteries. Bring a spare battery, or two, especially if you’re planning to shoot video.
  • Dictate your updates: If you have trouble tweeting or Facebooking from the field, be prepared to dictate your tweets over the phone. Make sure you’ve established a contact person in your newsroom well in advance, in case you have to do this.
  • Backapacks and gear: Fortunately I have a pretty good laptop bag, so I wasn’t too concerned about my laptop getting wet. But my bag was in the rain for a good 2 hours and soaked by the time we left Boeing. Make sure your gear is able to stay protected for however long you plan to stay outside for. A waterproof (um, weatherproof) bag comes in handy here. And make sure it’s secure. I had to set my bag down on the scaffold multiple times and was afraid it was going to get stepped on or pushed around. The padding on the backpack eased a lot of those concerns.
  • Storing key contacts: Make sure you’re all connected in some way or the other. This is pretty much a given, but make sure you have all your colleagues’ contact info stored in your phone in case you need to make a quick phone call. A reporter and I were the first to arrive at Boeing so we frantically made calls to our photogs and videographers to make sure they’d make it to Boeing in time for the landing.

Thoughts? What are some of your MoJo tips?

Boeing 787 Dreamliner lands in Seattle

Sona Media, Uncategorized

  1. January 4th, 2010 at 06:27 | #1

    Two things:

    1) Going low-tech with phones doesn’t hurt. Meaning, if you can text instead of using data to tweet, you’ll more than likely be successful during peak usage. If you’re using a service like Ping.fm, this can also handle Facebook updates.

    2) Never substitute a real video camera for a cell phone video camera. The quality isn’t worth the ease. And they’re more durable in bad weather situations. Even smaller HDV cameras.

  2. January 4th, 2010 at 06:49 | #2

    Sona,

    I was watching the event on the web from Washington, DC and, trust me, I felt your pain. Reading your blog, I thought I would point you to a couple of glove products secifically designed to work with touch screen phones.

    The simple one is from Freehands and uses thumb covers that can be flipped open when you need to use the screen (http://shop.freehands.com/).

    The second one is a lot more sophisticated and I think would work better. It is from Tavo products and uses special material at the finger tips to transmit heat from your fingers to the screen (http://www.tavoproducts.com)

    As you continue to be sent out to cover stories in the lovely Seattle stories, you might want to get a pair of these gloves.

  3. January 6th, 2010 at 22:13 | #3

    Wow–that was an awesome, informative post. Those tips were excellent! Is “MoJo” for mobile journalism?

    As for the “Freehands” mentioned by Ludo, you already know about those, you almost swiped them from me this past holiday! Just kidding, haha.

  4. January 7th, 2010 at 00:44 | #4

    Thanks for your comment, SP! Haha. Yes, MoJo stands for Mobile Journalist. Yeah, I was totally thinking about your gloves. They’d be great for touchscreen phones. They’d also be good for wiping down the screen every once in awhile.

  5. January 7th, 2010 at 00:45 | #5

    Ludo, thanks for your tips! I’ll definitely check those gloves out. I was also having an issue with my touchscreen getting wet. It’d be great if those gloves would be able to soak up a little water. Thanks for reading!

  6. May 19th, 2010 at 12:41 | #6

    Thanks for your comment, SP! Haha. Yes, MoJo stands for Mobile Journalist. Yeah, I was totally thinking about your gloves. They’d be great for touchscreen phones. They’d also be good for wiping down the screen every once in awhile.

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